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Gap Inc. and Gap Foundation value and respect your privacy. This privacy statement is to help you understand how we may collect, use and share personal on its website,
, and other webpages which we operate and in which we post a direct link to this policy.
What Personal Information Do We Receive?
Our website is designed to help you find nonprofit organizations, plan volunteer activities for your team, make donations to your favorite charities, share details of you and your team’s volunteer experiences and order volunteer t-shirts. If you choose to register for the site, interact with the site’s features and/or take advantage of the site’s many benefits , we may receive personally identifiable information, including: your contact information (including your name, email address, birth date, geographical location, the store you work at, employee ID and phone number); information about the volunteer organizations about which you care and your charitable goals; and details about the volunteer events in which you and your team participate (including the organizations’ names; the organizations’ causes; types of events and activities participated; the amount of time spent volunteering; with which Gap Inc. team members you volunteer; and any photographs, pictures, video or audio which either you or a teammate may share with us or post to the site).
Information Received When Your Make A Donation
If you choose to make a gift-in-kind and/or monetary donation to a charity through the site, submit a request for product donation and/or submit your charitable donation (of time or money) to our matching programs, we may receive additional information about the specifics of your donation, including the name of the charity, date of the donation and donation amount; and details about reoccurring donations and/or payroll account deductions used as a charitable donation.
We understand that charitable activities and donations are personal. If you wish make a donation or submit a donation for matching anonymously, you may do so by checking the box that allows your donation to be anonymous while submitting a donation.
For your convenience, Gap Inc. and Gap Foundation may provide links to payment card processing companies who can process payment of a charitable donation. If you choose to use an online payment card processor, through this site, neither Gap Inc. nor Gap Foundation will receive your credit card information. For additional details, please see the section “Third Party Websites and Services,” below.
Information Received When You Register Your Nonprofit Organization
If you register your nonprofit organization through our site, we may receive information about your organization and its employees through site, including your organization’s address and contact information; contract information (such as email and phone numbers) and job titles for those persons affiliated with your organization, and your organization’s tax ID number.
Information Received When You Purchase Foundation Goods
Our site may allow you to order Foundation t-shirts or other Foundation paraphernalia. If you order a Foundation item, we may receive details about your purchases and your billing information (including your shipping address and credit card information).
Information Shared From Other Users
Our site is designed to allow users to connect and share information about their volunteer experiences. Accordingly, we may receive your personal information, such as a photograph or details about your volunteer experience from another user. For additional details, please see the section “Forums, Blogs & Social Media,” below.
Technical Site Information
Like most websites, we collect certain forms of technical data from you as you visit and use our site. For more specific information, please see the section “Technical Data & Cookies,” below.
How Do We Use Your Personal Information?
We may use your information to:
Administer Gap Foundation’s programs and mission and help you take advantage of Gap Foundation’s many benefits;
Allow you to register with the site and use the site’s features;
Help you reach your personal charitable goals;
Communicate with you and provide you with information you requested and information about Gap Foundation news and updates;
Help you connect with other users and share information about your experience and activities;
Help you organize volunteer events;
Assist you with your charitable gifts, donations and transactions; complete a transaction;
To deliver products and/or services to you;
Tailor and improve our site and experiences to better suit your needs and the needs of our community;
Protect the security and stability of our site; and
Comply with applicable laws and/or regulations.
Additionally, if you are an employee of Gap Inc. or one of Gap Inc.’s subsidiaries, we may use your information as required to abide by Gap. Inc.’s internal policies, including but not limited to our employment and human resources policies. Information received from Gap Inc. employees on our site may be supplemented with information received offline, such as your contact information; your birthdate; and details about your employment, such as what team you work on, where you work and how long you have worked for Gap. The sharing of offline information is governed by the terms of the relevant employment policies, employee privacy policies/notices and the local laws and regulatory requirements of your local jurisdiction.
With Whom Will We Share Your Personal Information?
In order for us to assist you with your requests and enable you to take advantage of both Foundation’s many benefits as well as the site’s functionality, Gap Inc. and Gap Foundation may share your information with each other and with the group of affiliated Gap Inc. companies.
Our sites allow you to search for charitable activities, track your volunteer hours, organize and attend events as a team, make donations to charities of your choosing and request that a matching donation or gift be provided to a charity. In order to facilitate these activities, we may share your personal information with non-profits organizations and other Gap Inc. employees.
Parts of our site are designed to allow you and other Gap Inc. employees to share details, including photographs and videos, about their volunteer experiences, which may be publicly-accessible. For additional details on these forums, please see the section “Forum, Blogs and Social Media” below.
Except as described in this Privacy Statement, Gap Inc. and Gap Foundation are not in the business of selling or renting your information to others and will not share personally identifiable information with third parties, unless required by, or in connection with, law enforcement action, subpoena or other litigation; or as required by applicable or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business or organization, if and to the extent legally permissible.
Transfers of Your Personal Information to Other Countries
In accordance with applicable law, personal information covered by this Privacy Notice may be transferred to, and processed in the United States or any other country in which Gap Inc. or Gap Foundation (or its affiliates or subsidiaries or service providers maintain facilities). If you chose to provide us with personal data through the site, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of Gap Inc. and Gap Foundation and any authorized third parties referred to herein, even if the level of data privacy required in that country is less than required by your country.
If you would like to unsubscribe from notifications about Gap Foundation, please forward your message to Gap_Foundation@gap.com and write “unsubscribe” in the subject line.
Access and Corrections
You can contact us as described in the section “Contact Information and Complaints Process” to request access to or more information about the use of personal information or to ask us to change, update, delete and/or suppress personal information. Please note that certain personal information may be exempt from access, correction, deletion or suppression rights pursuant to local data protection laws. We will respond as required by applicable law.
You may be able to review, change, update and/or delete the personal information you have submitted to the site through your user profile. To sign into your profile, visit
and click “sign in” in the upper right corner of the homepage.
If you have additional questions regarding your personal information, please see the section titled “How Can I Contact Gap”?
Security of Personal Information
Gap Inc. and Gap Foundation are committed to taking reasonable efforts to secure the personal information that we receive from you. We have in place certain physical, technical, logical and organizational safeguards to help protect the security and privacy of your personal information from unauthorized access, acquisition or disclosure.
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, contact us immediately.
Forums, Blogs and Social Media
Parts of our sites are designed to help you to learn about others’ volunteer experiences and share your volunteer questions and activities with other Gap Inc. employees, teams and the world. Users are able to use our sites to publish content via discussion forums, user-editable documents and commenting systems, including questions posed to community leaders or event recaps posted to the site. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users on a worldwide basis. You should exercise caution when deciding to disclose your personal information, including sharing photos or video files of others.
At your request, we may collect, store and/or share personal information about other people which you provide to us through the sites, including any photos, videos or contact information. If you share personal information about others, including photographs of other people, you are responsible for ensuring that you have the proper authorization to use and share those persons’ personal information (which may include requirements to seek appropriate parental consent).
Technical Data & Cookies
Like most websites, our websites collects and/or logs Internet Protocol addresses, Internet domain names, information about the web browser and operating system used to access our sites, your location, details about the pages you visit and the features you use, and the date and time of each visit.
You can set your browser to notify you when you are sent a cookie, and you may also elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of the website. For more information on how to adjust your browser settings to reject cookies, please visit:
To learn more about cookies, please visit:
Links to Third Party Websites & Services
How Long Does Gap Retain My Information?
We will retain your personal information for the period necessary to fulfil the purposes outlined in this policy or as outlined in a Gap policy governing the retention of employee information, unless a longer retention period is required or permitted by law.
How Can I Contact Gap Inc.?
Non-Gap Inc. Employees
Gap Inc. Employees
Code of Business Conduct
(“COBC”), the following resources are available:
Use the Open Door process and talk to your manager, next level manager or HR;
Contact your HR Generalist or the Employee Services at the Corporate Shared Services Center (CSSC) at (866) 411.2772;
Use the COBC Hotline: speakup.gapinc.com or 1-866-427-2633 (1-866-GAP-CODE); or
Contact Gap’s Privacy Team at:
Our websites are not targeted or intended for use by children under the age of sixteen (16). This site is not targeted toward children under the age of 16, nor do we knowingly collect information directly from children under the age of 16. Where specifically requested, we welcome the parent or guardian of a child under the age of 16 to provide relevant information about the child. If you are aware that a child under the age of 16 is using our site and/or submitting his or her personal information directly to us, please contact
Changes to this Policy
If our information practices change, we will post an updated policy on the website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.