Frequently Asked Questions
 
Company Information
Is Gap Inc. a socially and environmentally responsible company?
After decades of work, our understanding of social and environmental stewardship is still evolving. We continually challenge ourselves to define what being a responsible company means to us and work to translate our definition into behavior and improvements on the ground.

It’s also important to highlight that this work extends from an understanding of the inherent shared value between being responsible and being successful. We seek to align our social and environmental efforts with our business goals and continue to develop both qualitative and quantitative metrics to assess our progress. Our four areas of focus center on where Gap Inc.’s operations have the greatest potential impact.

Supply Chain
Our program seeks to ensure that people working at various points along our supply chain––the path that our products follow from the concept stage through manufacturing and to our stores––are treated with fairness, dignity and respect.

Environment
Throughout the world, we’re finding innovative ways to reduce waste, save energy and water and incorporate sustainable design into the way we do business.

Employees
Helping the people of Gap Inc. thrive, both personally and professionally, is core to our success as a company. In addition, our Code of Business Conduct sets forth the Company’s expectation that our employees do what’s right and act with integrity in all that they do.

Community Investment
Our vision is simple: to create opportunities for people to own their future and fulfill their personal promise. We aim to change the course of lives for underserved youth in the developed world and women in the developing world by leveraging company assets and the skills, talent, and knowledge of our 134,000 employees to create a deeper impact. Learn more.

Eligibility Requirements
Who is eligible to participate in the matching programs?
All full- and part-time Gap Inc. employees who have worked for the company for one year are eligible to participate in employee programs. See My profile to find out eligibility information.
How much funding does Gap Inc. give me to use for matching programs?
Part-time employees: US $1,000/year
Full-time employees: US $2,500/year
Director to VP employees: US $5,000/year
SVP and above: US $10,000/year
What types of donations are eligible for matching?
A personal donation from the donor’s personal funds may be matched. The minimum annual donation must be US $25 to each organization or cause. The request for the match must be received within 120 days from date of gift to be eligible for match.
What organizations are eligible to receive a match?
• Must be a public nonprofit that has tax-exempt status under section 501(c) (3) of the Internal Revenue Code, a nonprofit organization with tax-exempt status and a Canadian nonprofit registration number or an international equivalent
• Educational institutions (public & private with no discriminatory or exclusionary practices)
• Elementary and secondary schools, two and four-year colleges, universities; and vocational and technical schools in the US are also eligible
• Organizations listed on globalgiving.org
What organizations are not eligible to receive a match?
Political causes or organizations that engage in political activities, religious organizations except those with a social service program that operates separately from the religious entity (the program must have its own tax-exempt status under section 501(c)(3) of the Internal Revenue Code, be a nonprofit organization with tax exempt status and a Canadian nonprofit registration number or have an international equivalent; and must have its own mission statement and Board of Directors). Organizations that discriminate based on race, ethnicity, gender, religion, sexual orientation, age or have exclusionary practices are also not eligible to receive a match.
Note: We also cannot match donations to individuals or payments for school tuition.
Can I donate money to an organization located outside the United States?
Our website lists projects in more than 300 countries around the world, all of which comply with IRS requirements and are eligible for matching. Due to IRS regulations, Gap Inc. can only match donations to organizations with 501(c)(3) tax-exempt public nonprofit status in the US, or a Canadian nonprofit organization with registration number, or an international equivalent. If you want to give to an organization outside North America that is not included on this website’s list, send an email to gap_foundation@gap.com and we’ll let you know when the next nomination period is scheduled to take place. At that point, you can nominate your organization so that we can vet it and confirm whether or not it complies with tax and legal requirements for matching.
General Matching Program Information
How do I get my donation matched?
Go to Match Now to get your donation matched online or to download a form to get a previously made donation matched.
Will I get a donation confirmation?
Yes, you will receive a confirmation via email or hard copy confirming your donation within one week of sending your online donation.
Is there a minimum amount for donations?
The minimum pledge for a Recurring Payroll Donation is US $1 per paycheck. The minimum for a single (non-recurring) donation is US $25. The minimum Money For Time match is 15 hours volunteered with one organization.
Why can't I get a financial donation of less than US $25 matched by Gap Inc.?
If Gap Inc. processed and/or matched donations of less than US $25, our administrative fees would go up. And we’d rather spend money on donations to nonprofits, not on administrative fees.
What if I want to change or cancel my Recurring Payroll Donation?
You can change your donation by simply logging onto this site, clicking on My Account and editing your donation. You can cancel your Recurring Payroll Donation at any time by sending email to help@bewhatspossible.com. Please note: changes or cancellations may take up to six weeks to go into effect.
Do I need to renew my Recurring Payroll Donation each year?
No, your Recurring Payroll Donation will continue indefinitely unless you initiate a change (see above).
Can employees outside of the United States and Canada participate in RecurringPayroll Donation?
Currently, due to the way our global payroll systems work, employees outside of the United States and Canada cannot take advantage of the program.
Will I get an acknowledgement from the nonprofit after making my donation?
Donation Match The nonprofit will already have your information and you should contact them directly if you do or do not want to be acknowledged. Per US IRS regulation, organizations will automatically provide an acknowledgment for contributions of US $250 or more to any single cause or organization.

Recurring Payroll Donation You can request an acknowledgment from the nonprofit organization that you have chosen. We’ll then provide the nonprofit with your name and address. Keep in mind your name may be added to the organization’s mailing list for future solicitations.

When Gap Inc. matches my donation of money or time does that mean my recipient organization may list Gap Foundation or Gap Inc. as a donor?
Gap Inc. employees are not permitted to attribute their personal donation or our company match of that donation to either Gap Foundation or Gap Inc. without written consent of Gap Foundation. This means that the nonprofit organization you are supporting should list you, not Gap Foundation or Gap Inc., as the entity that made the donation. Organizations that attribute gifts to Gap Foundation or Gap Inc. without written consent from Gap Foundation may become ineligible to receive further matching funds. If you have questions regarding this policy, please contact Gap Foundation at gap_foundation@gap.com.
Does the matching program run on a fiscal or calendar year?
Our matching program operates on a calendar year. The program ends each year on December 31 and begins again on January 1. Each employee's annual limit is reset, as well as Field Team Grant allocations.
How and when does my donation get sent to my community organization?
All donations made through this site are matched and distributed on a quarterly schedule (see schedule above).
Single (non-recurring) Donation. After donating through bewhatspossible.com or entering your information into the site, we will verify with the nonprofit that they have received your donation. We’ll match it based on our quarterly schedule.

Recurring Payroll Donation is deducted from your paycheck. It’s held in a non-interest bearing account and sent to the nonprofit with the appropriate matching funds on a quarterly schedule.

How often are gifts matched and paid out?
Donations are matched and distributed quarterly:
1st quarter disbursement: June
2nd quarter disbursement: September
3rd quarter disbursement: December
4th quarter disbursement: March
Employee Information
What if I’m a new employee?
Information on new employees is added to this database on a quarterly basis. If you’re new and not yet in our database, call the customer service line: 888-GAP-GIVE (Monday – Friday, 8:00 am to 5:00 pm Eastern Standard Time). You can also email customer service at help@bewhatspossible.com. You can use the resources on this website to volunteer right away and, after you've worked for the company for one year, your time and donations will be eligible for matching.
Why can't I see my employee ID on this website?
We want to ensure that your private information stays private.
Sponsorships
How do I request a grant or sponsorship?
As you can imagine, we receive many requests from worthwhile organizations. Unfortunately, we can’t support them all. We’ve chosen to focus our grant making on two key areas that are important to us. We support youth in developed countries with an emphasis on job readiness and employment, and advancement for women in developing countries through education and life- and workplace-skills training.
Product Donations
How do I donate stuff or product to a nonprofit?
We donate excess product and make other forms of in-kind donations via Good360 (formerly known as Gifts in Kind International). Learn more.
Community Corps
What is Community Corps?
When it comes to our community investment strategy, volunteers are our most important company asset. In 2010 alone, Gap Inc. employees volunteered 428,000 hours. One way we recognize exemplary volunteers is through our Community Corps program. Since 2000, two teams of 25 employees have been selected each year to participate in the program––a volunteering trip to one of two locations to build a Habitat for Humanity home.
How do I apply?
We accept applications in April and May. Check www.bewhatspossible.com beginning in April for details.